TIME OF DELIVERY
Waiting time for delivery = time to prepare for shipment + delivery time
Time of delivery includes the time to prepare for shipment and the time to deliver the package by postal or courier service.
Time to prepare for shipment
It is the time from the acceptance of an order to the dispatch of the package from our store.
* Orders paid by credit card are accepted for delivery as soon as the card is authorized.
* Orders paid by PayPal are accepted for delivery as soon as the payment on the PayPal account is authorized.
* Orders paid by wire transfer or by COD (if such delivery option is available), which are placed by the customers who have already bought from us, are accepted for delivery upon receipt.
* Order paid by wire transfer, placed by the customers who buy from us for the first time, are accepted for delivery as soon as the amount is posted on our bank account.
* Orders paid by electronic transfer (e-card, platności.pl, dotpay) are accepted for delivery upon the confirmation of receipt of payment to our bank account.Generally on the second working day.
The time at which the order should be ready for shipment is displayed upon the placement of the order (see section "Summary").
Since the products offered in our store differ in terms of the time necessary to prepare them for shipment, the time of dispatch is estimated on the basis of the product with the longest time of delivery.
Time of delivery:
Within the country packages are delivered by:
1. Polish Post, within the declared 2 working days by expedited service or 3-5 working days by standard service.
2 . Courier service – courier company "Siódemka" within 1-2 working days from the dispatch from our warehouse.
You can also chose a custom time of delivery.It can be any period of time not exceeding 30 days from the date of placing the order. The package will be dispatched upon compilation of all items no sooner than the date You selected.
Both the order processing time and the delivery time are given in working days only.
* dispatch within 48 h
Please check carefully all the data provided in the order form – such goods are dispatched almost immediately so there is no time to make any corrections.If your order includes a larger number of items of the same product it is possible that our stock will not be sufficient and we will have to bring some part from our supplier. In that case the time to compile the items will be longer of which you will be informed in a separate e-mail.
* dispatch in 3-5 working days
This product is not available in our stock – it is supplied upon request from our regular supplier.
* dispatch in 7-14 working days
This product is not available in our stock and the supplier needs time to deliver it to us.
* product not readily available, up to 21 days (product delivered upon request)
It is a special product – we cannot declare in advance the precise time of delivery. Such products are often imported by our suppliers from abroad.We assume that the time to deliver the product or clarify its availability should not take longer than 21 working days.We and our suppliers make every effort to deliver it as soon as possible.It may happen, however, that the delivery may take longer. Also the delivery of such product may not at all be possible if it is no longer available at our supplier.We apologize in advance if this should happen.Such product may again become available for purchase if there is possibility to restock it.Since the waiting time for the product delivered upon request is unspecified we recommend not to combine it with other items in one order.
* available from ...
It is a notice.We know the date when the product will be available so it is possible to place an order.It will be ready for shipment on the day specified on the product page, unless the delivery time is delayed at the manufacturer's or supplier’s fault. Unfortunately the release dates may vary.If there is any change we update the information on the product page accordingly.
* back in stock from ...
This product is not available in our stock – it is not available at our suppliers, but we know the date when the product arrives back in stock.The products ordered are ready for shipment on the day specified on the product page, unless the delivery time is delayed at the manufacturer's or supplier’s fault.
* not available
At this moment the product is not available.It is also not available at our suppliers.Sometimes single items may be returned by the customers, yet we cannot assure that this item will arrive back in stock.
We constantly update information on the availability of our products. Unfortunately, despite earlier declarations the supplier may refuse to complete our order or delay its completion.Therefore we cannot fulfil our commitments before the customer.
In such cases we always inform the customer by e-mail, giving the opportunity to decide whether to continue waiting for a delayed delivery or cancel the whole order.